Mobile Capture Medications for a Large Pharmacy Chain
1
Business Analyst
Blurry and Curved
Pill Bottles
4
weeks
100%
Mobile
CHALLENGE Overview
Patients want to submit prescription refills by taking pictures of their empty pill bottles with their mobile phones and sending them into the pharmacy.
Because pill bottles are round not all data fields can be captured in one photo.
Need to fulfill customer requests without in-person interactions.
Client
Large Commercial Pharmacy
Goal
Read prescription bottles from a mobile device and automate prescription refills.
WHAT WE DID
- Multiple photos of the pill bottles can be merged into one output using proprietary Data Perfection modeling to have the data extracted with the highest level of accuracy to process the refill.
- Integrated with internal customer systems to automate prescription refills without the need for human intervention.
- Faster time to fulfilment, reduced from days to hours.
- Improved Security: Mobile capture allows medical offices to securely store and manage patient records without compromising privacy or data integrity.
IMPACT
- 98.46% accuracy of extraction achieved in less than ninety minutes training time
- 100% mobile process giving end users the capability to capture images and provide self-service.
- Providing faster and more accurate processing for medical offices, improving patient care.
- Frictionless customer experience and ease of use for customer requests.
- Completed in 4 weeks
