As General Manager for the Business Development Group, Jim is responsible for developing and implementing the overarching outbound sales and business development strategy, sales processes, structure, and sales ops/marketing ops best practices. He leads the BDR/inside sales and mid-market sales teams. With more than twenty-five years of experience, he began his career in still image photography and videography, later moving into enterprise video communications & network technology. Past roles include Sales Development Rep, Strategic Account Executive, Sales Director, Director of Full-service Events, and Director of Sales Development. 

He has a B.A. degree from the University of California.